Careers > North American Sales Manager

As we pass our 10th Anniversary and hit the next stage in our company growth, New York Puzzle Company has found it necessary to create a new employment position and is seeking candidates who are interested in growing with us!

Our North American Sales Manager will be responsible for developing and managing relationships with Wholesale and Key Accounts, several national rep groups and independent sales reps.

This position requires strategic planning to strengthen brand presence by increasing revenue with existing accounts, expanding into alternative business channels, securing additional mid-tier accounts and customizing sales efforts and product recommendations to acquire new accounts.

Candidate must either reside in New York City or be able to commute twice monthly to New York City.  Previous experience at both start-ups and established companies is helpful.



  • Directly manage 80+ territory sales representatives
  • Directly and indirectly manage Key and Standard Wholesale accounts
  • Evaluate current market landscape, recommend and implement strategy
  • Possess a full understanding of Key Account Vendor Requirements
  • Facilitate and manage the set-up of new Key Accounts
  • Motivate and supervise Key Account Leads and Key Account Sales Reps
  • Generate sales promotions, seasonal opportunities and display program(s)
  • Define and create targeted programs through analysis of product, price, promotion,
    and merchandising
  • Organize ongoing training and account review with territory sales reps
  • Develop results-focused sales directives for territory sales reps
  • Identify and propose new business and industry partnership opportunities
  • Achieve revenue, account diversification and alternative business channel goals
  • Define and implement annual tradeshow plans and attend seasonal tradeshows
  • Participate in sales collateral creation along with Marketing & Graphics team
  • Work with Product Development team to help define product opportunities
  • Prepare annual Sales Team budget and revenue forecasts
  • Monitor and manage sales expenses to include tradeshows / showroom fees
  • Address Customer Service issues which require managerial approval
  • Research market trends and industry competition


Qualifications & Skills

  • Proven pattern of leadership and management performance
  • Excellent working knowledge of / and relationships with territory sales reps
  • Understanding of wholesale account sales and 3PL logistics processes
  • Effectively negotiate with customers while demonstrating relationship building skills
  • Strong inter-company and third-party collaborative skills
  • Established pro-active abilities and self-sufficiency
  • Effective creative problem solving and decision-making skills
  • Proficiency with Salesforce CRM
  • Excellent MS Office Suite skills
  • Ability to travel during Winter (Jan – Mar) & Summer (June – Aug) tradeshow seasons
  • Ability to travel to NYC twice monthly
  • 3 - 5 years Wholesale Gift experience (product sales and sales rep management)
  • 3 - 5 years Key Account sales and/or management experience

Remote office position
Salary: $65K - $80K Depending on Experience
Benefits allowance


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