HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order tracking information within 2 days, please contact us at woops@newyorkpuzzlecompany.com with your name and order number, and we will look into it for you.