Canada Shipping Rates

As of May 2025, we have temporarily paused shipments to Canada as we navigate new tariffs on inbound packages from the U.S. We apologize for the inconvenience and are working to resume service to our valued Canadian customers as soon as possible.

Standard Shipping:

• - Deliveries are made in 4 to 8 business days after the day it ships out.

Order Total	Shipping Cost	Shipping Method
$0 - $20	$10	UPS Mail Innovation
$20 - $40	$15	UPS Mail Innovation
$40 - $60	$20	UPS Mail Innovation
$60+	$25	UPS Mail Innovation

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order tracking information within 2 days, please contact us at woops@newyorkpuzzlecompany.com with your name and order number, and we will look into it for you.